Payments / Billing Terms

1. Paid Features

SocialMediaCircle may provide paid or promotional features including:

• SMCX and other virtual platform credits.
• Gifts and other virtual items.
• Subscriptions or membership features.
• SMCVerse game features and related purchases.
• Other paid features introduced by SocialMediaCircle from time to time.

The availability, price, quantity, and functionality of a paid feature may vary and will be displayed before you complete the applicable purchase.

2. Payments

• Payments must be made using the payment method and payment provider presented during checkout.
• You are responsible for providing accurate payment and billing information.
• A payment may be subject to verification, authorization, fraud checks, or other security procedures.
• A transaction is considered completed only after the payment has been successfully confirmed by the applicable payment system.
• SocialMediaCircle may refuse, delay, reverse, or investigate a transaction where fraud, abuse, technical errors, or unauthorized activity is suspected.

3. Prices & Currency

• Prices are displayed before you confirm a purchase.
• Prices may vary depending on the feature, plan, promotion, currency, taxes, payment provider, or applicable charges.
• The final amount charged may include applicable taxes or payment-provider charges where required or applicable.
• SocialMediaCircle may change prices for future purchases without changing transactions that have already been successfully completed, except where required to correct an error or comply with applicable law.

4. SMCX & Virtual Credits

• SMCX and similar credits are virtual platform units used within SocialMediaCircle features.
• Virtual credits are not bank deposits, securities, shares, or ownership interests in SocialMediaCircle.
• Virtual credits do not represent an ownership interest in the company or its assets.
• Unless a specific feature expressly states otherwise, virtual credits cannot be withdrawn as cash or transferred outside SocialMediaCircle.
• Virtual balances may be affected by legitimate corrections, refunds, reversals, fraud investigations, technical errors, or enforcement actions.

5. Gifts & Virtual Items

• Gifts and other virtual items are digital features intended for use within SocialMediaCircle.
• Once a Gift or virtual item has been delivered, used, or consumed within the platform, it may not be reversible except where required by applicable law or where SocialMediaCircle determines that a technical or transaction error occurred.
• Virtual items have no independent cash value outside the functionality provided by SocialMediaCircle.
• Do not use Gifts or virtual items to facilitate fraud, harassment, abuse, or unauthorized transactions.

6. Subscriptions

• Subscription plans, prices, billing periods, and included benefits will be displayed before purchase.
• Where recurring billing is offered, the applicable renewal terms will be displayed during checkout.
• You are responsible for maintaining a valid payment method where recurring billing applies.
• Cancellation of a subscription may affect future renewals while previously granted benefits may remain available according to the applicable plan rules.
• SocialMediaCircle may change or discontinue subscription plans subject to applicable law and reasonable notice where required.

7. SMCVerse & Gaming Purchases

SMCVerse, SMCX, Treasure, Gifts, and related features are gaming and entertainment features within SocialMediaCircle.

• Purchases connected with SMCVerse provide access to the applicable game or platform functionality described at the time of purchase.
• Game outcomes, rankings, Pet values, LTP, rewards, and other gameplay results are governed by the applicable game rules.
• SocialMediaCircle does not guarantee a particular gameplay result, reward, ranking, or outcome.
• Gameplay involves the rules and risks displayed by the applicable feature, and users should participate within their own limits.
• Purchasing a game-related feature does not constitute an investment in SocialMediaCircle or ownership of any company asset.

8. Promotional Rewards & Bonuses

• Promotional SMCX, referral rewards, bonuses, and similar benefits may be subject to eligibility requirements.
• Promotions may have separate rules, expiry periods, limits, or restrictions.
• SocialMediaCircle may withhold, correct, or reverse rewards generated through fraud, abuse, duplicate accounts, unauthorized automation, technical errors, or violation of promotional rules.
• Promotional rewards do not necessarily have the same characteristics or restrictions as purchased credits.

9. Transaction Verification

To protect users and the platform, SocialMediaCircle may record and verify transaction information including:

• Transaction identifiers.
• Payment status.
• Purchase amount and currency.
• Purchased plan or feature.
• Account associated with the transaction.
• Relevant timestamps and technical information.

We may use this information to prevent duplicate transactions, investigate payment disputes, detect fraud, and maintain accurate account balances.

10. Failed, Pending & Duplicate Payments

• A failed payment does not normally create a completed purchase.
• A pending transaction may require additional time for confirmation.
• If a payment appears to have been charged but the purchased feature has not been credited, contact support with the transaction details.
• Duplicate payments or duplicate credits may be investigated and corrected.
• Do not repeatedly submit a payment while an earlier transaction is still being processed unless instructed by the payment provider or SMC support.

11. Refunds & Reversals

Refund eligibility depends on the purchased feature, transaction status, applicable refund rules, payment-provider procedures, and applicable law. Please refer to our Refund Policy for additional information.

12. Chargebacks & Payment Disputes

• If you believe a transaction was unauthorized or incorrect, contact SocialMediaCircle and the applicable payment provider as appropriate.
• We may investigate chargebacks and payment disputes using relevant transaction and account records.
• Fraudulent or abusive payment disputes may result in account or feature restrictions.
• Where a payment is reversed or charged back, associated virtual credits, Gifts, rewards, or other benefits may be adjusted or removed where permitted.

13. Unauthorized Transactions

If you believe someone has used your account or payment method without authorization, contact us as soon as possible. We may request transaction information necessary to investigate the issue. Never send your password, complete card number, CVV, or authentication codes through support messages.

14. Taxes

You are responsible for any taxes, duties, or other obligations that may apply to your use of paid SocialMediaCircle features according to the laws applicable to you. Where SocialMediaCircle is required to collect or report taxes, we may do so.

15. Account Closure

Closing or cancelling your SocialMediaCircle account may affect access to purchased features, subscriptions, virtual credits, Gifts, game activity, and other account-related benefits. Account closure does not automatically create a right to a refund unless provided by our Refund Policy or applicable law.

16. Payment Provider Terms

Payments may be processed by third-party payment providers. Their own terms, privacy policies, verification procedures, and transaction rules may apply to the payment process. SocialMediaCircle does not control the internal systems or policies of independent payment providers.

17. Fraud & Abuse

• Do not use stolen payment methods or unauthorized accounts.
• Do not manipulate payment callbacks, transaction identifiers, prices, or payment status.
• Do not exploit technical vulnerabilities to obtain unpaid SMCX, Gifts, rewards, subscriptions, or other benefits.
• Suspected payment fraud may result in immediate feature restrictions, account suspension, or account cancellation.

18. Changes to Paid Features

SocialMediaCircle may introduce, modify, suspend, or discontinue paid features, virtual items, subscriptions, or gaming features. Changes will not affect rights that cannot legally be changed, and applicable notices will be provided where required.

19. No Guaranteed Financial Return

SocialMediaCircle's paid features, SMCVerse, SMCX, Treasure, Gifts, rewards, and related functionality are provided as platform, gaming, entertainment, or promotional features. They should not be understood as an offer or promise of guaranteed financial returns, profits, appreciation, or investment performance.

20. Contact

For payment or billing questions, contact us through Contact & Support or email support(@)socialmediacircle.com .

21. Changes to These Terms

SocialMediaCircle may update these Payments / Billing Terms when payment methods, platform features, billing procedures, game mechanics, or legal requirements change. The updated version will become effective when published on this page unless otherwise stated.